These Terms & Conditions govern your use of the 94win platform, including all casino games, sports betting markets, financial transactions, bonuses, and account management features. By registering an account or using any part of the 94win service, you agree to be legally bound by these terms in full. Please read them carefully before proceeding.
Six areas these Terms & Conditions address — read the full document below for complete obligations and rules.
94win is strictly restricted to persons aged 21 and above. Providing false date-of-birth information during registration is a material breach of these Terms and will result in immediate account closure and forfeiture of any balance.
All account balances are held in Pakistani Rupees (PKR). Deposits and withdrawals are processed via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Bank Alfalah. Minimum deposit is Rs. 500. KYC verification is required before any withdrawal is processed.
All bonuses at 94win are subject to wagering requirements and time limits specified at the point of offer. Bonus abuse, multi-accounting, or exploiting system errors to obtain promotional value not legitimately earned will result in account termination.
You are solely responsible for maintaining the security of your 94win login credentials. Sharing account access with third parties is prohibited. 94win cannot be held liable for losses resulting from unauthorised access caused by your failure to safeguard your password.
Collusion, use of automated betting software, arbitrage abuse, match-fixing involvement, or any attempt to manipulate game outcomes is strictly prohibited and may result in account closure, balance forfeiture, and reporting to relevant authorities.
94win provides deposit limits, loss caps, cooling-off periods, and self-exclusion tools. Players are encouraged to use these features. 94win reserves the right to impose limits or close accounts where problem gambling behaviour is reasonably suspected, without prior notice.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
By accessing the Platform, creating an Account, making a deposit, placing a bet, or using any feature of the 94win service, you confirm that you have read, understood, and agreed to be bound by these Terms in full. If you do not agree to any part of these Terms, you must not use the Platform.
These Terms are supplemented by our Privacy Policy and Responsible Gaming policy, both of which form part of the agreement between you and 94win. In the event of any conflict between these documents, these Terms & Conditions take precedence unless expressly stated otherwise.
To be eligible to register and use the 94win Platform, you must satisfy all of the following conditions at the time of registration and on a continuing basis throughout the life of your Account:
94win reserves the right to request documentary proof of age, identity, and residence at any point. Failure to provide satisfactory documentation within a reasonable timeframe will result in Account suspension until the KYC process is completed. Any Account found to have been registered by a person under 21 years of age will be immediately and permanently closed, and all balances — including any winnings — will be forfeited.
Each player may hold only one Account on the 94win Platform. Duplicate Accounts — whether registered under the same name, identity document number, email address, phone number, device, or payment method — are strictly prohibited and constitute a material breach of these Terms.
When registering, you must provide accurate, complete, and up-to-date information including your full legal name, date of birth, Pakistani mobile number, and a valid email address. You agree to keep this information current and to notify 94win promptly of any changes.
Prior to processing any withdrawal request, 94win will require you to complete a KYC verification process. Documents typically requested include a government-issued Pakistani CNIC (Computerised National Identity Card), a recent utility bill or bank statement for proof of address, and, where applicable, proof of the payment method used to deposit funds. 94win may request additional documentation at its reasonable discretion.
You are solely responsible for maintaining the confidentiality of your Account login credentials. You must not share your password with any third party under any circumstances. If you suspect that your Account has been accessed without your authorisation, you must notify 94win support immediately at [email protected]. 94win will not be liable for losses resulting from unauthorised Account access attributable to your failure to protect your login details.
94win accepts deposits and processes withdrawals through the following payment methods, all of which operate natively in PKR with no currency conversion:
The minimum deposit amount is Rs. 500. Deposits made via JazzCash or EasyPaisa are typically credited to your Account balance within sixty seconds of confirmation in the respective mobile wallet application. Bank transfers are processed within the same business day for verified accounts. 94win does not charge a fee for deposits; however, your payment provider may apply their own transaction charges.
Withdrawals will only be processed to the same payment method used to make the most recent deposit, subject to KYC verification being complete. The minimum withdrawal amount is Rs. 500. Verified accounts requesting withdrawals to JazzCash or EasyPaisa can expect processing within fifteen minutes under normal operating conditions. Bank transfer withdrawals are processed within one business day. 94win reserves the right to carry out additional security checks prior to releasing any withdrawal, which may extend processing times.
If you initiate a chargeback or payment reversal through your bank or payment provider in relation to a deposit made to your 94win Account, your Account will be immediately suspended pending investigation. 94win reserves the right to recover the disputed amount from any Account balance and to permanently close Accounts where fraudulent chargeback activity is confirmed.
94win offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms published at the point of each offer, which supplement and form part of these Terms. In the event of any conflict, the specific bonus terms take precedence over these general Terms in respect of that bonus only.
Unless expressly stated otherwise, all Bonus Funds are subject to a wagering requirement that must be satisfied before any winnings derived from Bonus Funds can be withdrawn as real-money Balance. The applicable wagering multiple and any game-specific contribution rates will be displayed in the promotion details at the time the offer is made.
The following conduct constitutes bonus abuse and is strictly prohibited:
Where 94win determines that bonus abuse has occurred, it reserves the right to void all Bonus Funds, cancel associated winnings, and permanently close the Account without prior notice.
Bonus Funds that are not wagered within the time period specified in the applicable promotion terms will expire and be automatically removed from your Account balance. Expired Bonus Funds cannot be reinstated.
All casino games and sports betting markets on the 94win Platform are governed by the individual game rules displayed within the game interface or, in the case of sports betting, the sportsbook rules applicable at the time the bet is placed. By placing a bet or participating in a game, you confirm that you understand and accept the applicable rules.
Slot games, virtual table games, and other RNG-based products on the Platform use certified random number generators that have been independently audited for fairness. The published Return to Player (RTP) percentages for each game represent theoretical long-term averages and do not guarantee outcomes in any individual gaming session.
Live dealer games are streamed in real time from studio environments. All live game results are final once the round is declared closed by the dealer. Technical malfunctions that prevent a clear outcome from being determined may result in the round being voided and stakes returned at 94win's discretion.
Sports betting markets — including PSL, Pakistan national team cricket, international football, kabaddi, and UFC — are subject to the sportsbook rules in force at the time of bet placement. 94win reserves the right to void or revise settled bets where results are subsequently changed by the relevant sporting authority, or where pricing errors are identified.
In the event of a technical malfunction, disconnection, or system error that affects the outcome of any game or bet, 94win will investigate the incident and, at its sole discretion, either void the round and return stakes, or settle the outcome based on the best available information. 94win's decision in such cases is final.
The following conduct is strictly prohibited on the 94win Platform. Engaging in any of the following activities constitutes a material breach of these Terms and may result in immediate Account suspension, permanent closure, forfeiture of Account balance, and, where applicable, referral to law enforcement authorities:
All content on the 94win Platform — including but not limited to the website design, logos, trademarks, game graphics, text, software, and databases — is the exclusive property of 94win or its third-party licensors and is protected by applicable intellectual property law.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal entertainment purposes in accordance with these Terms. This licence does not permit you to:
Any unauthorised use of Platform content will result in immediate termination of your licence to use the Platform and may give rise to legal action.
To the fullest extent permitted by applicable law, 94win excludes all liability for losses of any kind arising from your use of the Platform, including but not limited to:
Nothing in these Terms shall exclude or limit 94win's liability for fraud, death, or personal injury caused by 94win's gross negligence, to the extent such exclusion is prohibited by applicable law.
94win collects, processes, and stores your personal data in accordance with its Privacy Policy, which forms part of these Terms. By creating an Account, you consent to the collection and processing of your personal information as described in the Privacy Policy.
Personal data collected during registration, KYC, and your use of the Platform is used for the following primary purposes:
94win does not sell your personal data to third parties. Data is shared only with payment processors, game providers, and regulatory bodies where required for operational or compliance purposes.
94win provides the following responsible gaming tools to all Account holders, accessible directly from the Account dashboard:
Limits and self-exclusion requests take effect immediately upon activation and cannot be reduced or reversed during the elected period. If you wish to self-exclude, contact 94win support and the request will be actioned within minutes.
All persons accessing and using the 94win Platform must be aged 21 years or older. 94win takes its age verification obligations seriously and may request proof of age documentation at any point, suspending Account access until verification is complete. For further information, please visit our dedicated Responsible Gaming page.
94win reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 94win will notify registered players via the email address associated with their Account and/or by displaying a prominent notice on the Platform prior to the changes taking effect.
Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the Platform and may request Account closure and withdrawal of any remaining Balance through customer support.
The date shown in the "Last Updated" notice at the top of this page reflects when these Terms were most recently revised. Archived versions of prior Terms are available upon request by contacting support.
These Terms shall be interpreted and governed in accordance with applicable law. 94win aims to resolve any disputes or complaints raised by players fairly, transparently, and within a reasonable timeframe.
If you have a complaint regarding any aspect of the 94win service, you should first contact the customer support team by email at [email protected], providing full details of your complaint including your Account username, the nature of the dispute, and any relevant transaction references. 94win will acknowledge your complaint within 48 hours and aim to provide a final response within fourteen business days.
All decisions made by 94win in relation to game outcomes, bet settlement, Account status, bonus eligibility, and KYC determinations are final and binding, subject only to the complaints procedure set out above. By using the Platform, you agree to this dispute resolution framework.
If you have any questions about these Terms & Conditions, need clarification on any clause, or wish to raise a complaint, please contact the 94win support team using the following details:
Support Email: [email protected]
Support Hours: 24 hours a day, 7 days a week
Response Time: Live chat under 3 minutes; email within 48 hours
For responsible gaming support or to request self-exclusion, please visit our Responsible Gaming page or contact support directly — self-exclusion requests are actioned immediately with no waiting period.
Now that you have reviewed our Terms & Conditions, explore everything 94win has to offer — cricket betting, 500+ slots, live dealer tables, and instant PKR payments via JazzCash and EasyPaisa.
21+ Only persons aged 21 and above may register and play at 94win. Please gamble responsibly.